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FAQ

Frequently Asked Questions Are Presented Below.  More Frequently Asked Questions will be added as they’re needed.

 

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

There is no shipping costs for any products purchased from Pet Travel Stuff With Free Shipping.  Because all products are shipped with no shipping costs, we obviously purchase from manufacturers that charge us the least and this sometimes lengthens our shipping times.  In any event you should always receive your purchases with 30 days.  We usually provide (when Possible) a tracking # and you can usually track your purchase thru its shipping cycles.  Our Merchandise may originate in the USA, UK, China, Russia, or any of many more countries.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.

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